General Conditions
Welcome to Hola Appart, where we aim to provide our guests with a comfortable and enjoyable stay. Please carefully read our general conditions below to ensure a smooth and pleasant experience during your rental period.
1. Booking & Reservation
– All bookings must be made through our official website, email, or phone.
– A valid credit/debit card information is required at the time of booking.
– Bookings are considered confirmed once you receive a confirmation email from us.
2. Payment & Rates
– The total rental fee is due at the time of booking, unless otherwise stated.
– Prices are subject to change without prior notice but will not affect confirmed bookings.
– Any applicable taxes and additional fees (cleaning, security deposits, etc.) will be clearly stated during the booking process.
– Prices are subject to change without prior notice but will not affect confirmed bookings.
– Any applicable taxes and additional fees (cleaning, security deposits, etc.) will be clearly stated during the booking process.
3. Free Cancellation Policy
– Guests are entitled to free cancellation up to 7 days before the check-in date.
– For cancellations made less than 7 days before check-in, a cancellation fee may apply.
– The cancellation fee will be equal to the amount paid for the first night of the rental period.
– Cancellations must be made in writing via email to ensure proper processing.
– For cancellations made less than 7 days before check-in, a cancellation fee may apply.
– The cancellation fee will be equal to the amount paid for the first night of the rental period.
– Cancellations must be made in writing via email to ensure proper processing.
4. Check-in & Check-out
– Early check-in or late check-out may be available upon request and is subject to availability.
5. Identification & Age Requirement
– All guests must provide a valid government-issued photo ID at check-in.
– The primary renter must be at least 18 years old.
– The primary renter must be at least 18 years old.
6. Apartment Use
– Any damages or violations of the property may result aditionnal fees.
– The primary renter must be at least 18 years old.
– The apartment is for residential use only. No parties, events, or commercial activities are allowed unless prior approval is obtained.
– Guests must adhere to all local laws and regulations during their stay.
– Smoking is permitted inside the apartments.
– Pets are not allowed unless specified during booking in the “Special Requests ” field.
7. Maintenance & Repairs
– We aim to provide a fully functional apartment. If any maintenance issues arise during your stay, please contact us immediately.
– Repairs or maintenance requests will be addressed as promptly as possible.
Guests should report any damages or malfunctions as soon as they are noticed.
– he primary renter must be at least 18 years old.
– Repairs or maintenance requests will be addressed as promptly as possible.
Guests should report any damages or malfunctions as soon as they are noticed.
– he primary renter must be at least 18 years old.
8. Quiet Hours
– To ensure a comfortable environment for all guests, quiet hours are in place between [specified hours, e.g., 10:00 PM and 7:00 AM].
– Please be considerate of your neighbors during these times.
– Please be considerate of your neighbors during these times.
9. Liability
– The rental apartment is provided in good condition and we are not liable for any personal injury, loss, or damage to personal property during your stay.
– Guests are responsible for their own actions, and we expect guests to take care of the property as if it were their own.
– Guests are responsible for their own actions, and we expect guests to take care of the property as if it were their own.
10. Dispute Resolution
– Any disputes should be addressed directly with our team. In case of unresolved disputes, they will be handled under “local jurisdiction” laws.
11. Amendments to Terms
– We reserve the right to amend these general conditions at any time. Any changes will be communicated to guests in writing, and updated terms will apply to new bookings.
